Terms & Conditions

These terms and conditions control and protect your use of our website. If you have any queries about them, please e-mail [email protected] or call us on 021 448 4709.

Use of this website

This website is owned, controlled or licensed by us. Reproduction of part or all of the contents in any form is prohibited other than with our written permission. In particular, no part of our website may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form. No part of our website may be reproduced or transmitted or stored in any other website or other form of electronic retrieval system. We reserve the right to withdraw our website, any information contained therein, and any goods offered for sale at any time. If you access our website from outside the Republic of South Africa you are responsible for compliance with local laws where they are applicable. We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of this website by you or any user of your computer equipment, whether authorized by you or not, or any misuse of the website or your Thomas and Benno account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by Thomas and Benno to third parties).

Accuracy of content

Our checking processes are designed to ensure that correct prices are published and the description of the product and its photographic representation is accurate. The colors shown on your monitor may differ to the actual colors of the garments due to technical reasons beyond our control. Please note that all Face Masks & Buffs are no specific color, they come in boxes of assorted colors.

Price & Payment

The price you pay for goods is as shown on our website at the time of order and includes VAT within South Africa, and excludes VAT for other countries. However, orders will only be accepted providing there is no major error in the prices or descriptions shown. Postage and packaging (P&P) charges will always be confirmed before you finalise your order. Payment is to be made in South African Rands (ZAR) using a Visa or Mastercard credit card, or via Electronic Fund Transfer (EFT). Note that all orders R10 000.00 plus will be done via Electronic Fund Transfer (EFT). We reserve the right to review and make changes to the prices listed on our website at any time. Please note that all purchases are subject to the duties and taxes according to the laws of the destination country and Thomas and Benno is not liable for any such costs.


We confirm that in relation to any goods purchased from our website:

  • We have the right to sell the goods to you;
  • The goods will correspond with the description on the website; and
  • The goods will be of satisfactory quality.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods. We accept no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on our website. Our total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased. We will not be responsible for any loss or damages incurred by unauthorized use of your payment card on the website. Nor are we responsible for notifying your card issuer or any law enforcement authority in these instances. The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit our liability for personal injury or death caused by negligence.

Entire Agreement

These and other notices elsewhere on our website represent the entire terms and conditions relating to your use of our website to order goods and the supply of goods to you. No additional terms or conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of ours. No employee of Thomas and Benno can alter the terms and conditions of this contract whether or not they confirm this to you in any way.